Help & Support

Need help choosing the correct option for you? View our FAQs or contact Customer Service and a representative can help you make the right choice.

Frequently Asked Questions
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My Health Online Enrollment

When you have the time, sign up for My Health Online

Take a few minutes to start taking great care of your health using My Health Online. Send secure emails to your doctor. Request appointments. View most test results. Receive health reminders and more.

Online Enrollment

1. Online Enrollment

Enroll online and receive an access code via email, or SMS text message, within 24 hours for my own medical records.

Online Enrollment

Paper Enrollment

2. Paper Enrollment

Download an enrollment form and mail to access my own medical records, and receive an access code within 7-10 business days.

Paper Enrollment

Proxy Enrollment

3. Proxy Access

Request proxy access and get more information on how to view a family member's record and message a doctor on their behalf.

Proxy Access


Additional Options

Already have Access Code
Reset Password / Recover Online ID